Terms & Conditions

General

When Luxury & Rare Whisky run a competition, the following terms and conditions apply.

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions and by participating all claimants will be deemed to have accepted and be bound by the terms and conditions.

  • By entering our competitions, you confirm that you are over the age of 18 years old and entering from within the UK.
  • Employees of the promoter are excluded from participating in the competitions.
  • Luxury & Rare Whisky reserve the right to exclude competition entries they deem to be illegal, explicit, abusive or offensive in any way and hide or remove this content from any of their digital channel.
  • Luxury & Rare Whisky reserve the right to exclude competition entries that appear to encourage irresponsible drinking or behaviour and hide or remove this content from any of their digital channel.
  • Luxury & Rare Whisky reserve the right to hide or remove content from any of their digital channels that contains references to competitors of Luxury & Rare Whisky or any third party logos or trademarks.
  • By purchasing a ticket, you agree that the usual requirement under the Consumer Protection (Distance Selling) Regulations 2000 for any goods and services ordered online to be supplied within 30 days will not apply. As long as any competition is performed correctly, you will be unable to claim any payment back for any reason.
  • You understand skill-based games with a postal route are not considered gambling and are not regulated as such when there is a postal Entry route.
  • If it is absolutely necessary to do so, Luxury & Rare Whisky Competitions reserve the right to change the Opening and Closing Dates up to a maximum of four times. If Luxury & Rare Whisky Competitions does change the Opening Date and/or the Closing Date of a competition, the new details will be displayed on the website.

Competition Entry

  • You may enter as many times as you wish.
  • Availability and pricing of competitions and tickets are at the discretion of Luxury & Rare Whisky Competitions and will be specified at the point of sale on the website.
  • The competition will terminate at the stated date and time on the website, no matter how many tickets have sold.
  • Any competition entry which Luxury & Rare Whisky believe to be from an individual of below the legal drinking age will be excluded from the competition and Luxury & Rare Whisky reserves the right to hide or remove this content from any of their digital channels.
  • To enter one of our competitions you must answer the skill-based question. In answering the question, you recognise that you must exercise knowledge and judgement to provide the correct answer(s). Failure to answer the question correctly, will result in the entrant still being charged but not entered into the competition.

Entry Lists & Ticket Numbers

  • Your ticket numbers will be randomly assigned to you.
  • Ticket numbers are subject to change until marked as ‘Completed’ in your own, online account.
  • The Entry List will be available for viewing before the live draw commences. This will be under the “Entry List” section on the competition itself.
  • No correspondence will be permitted with regards to ticket numbers.
  • The Entry List is organised in ticket numerical order, not the order of which tickets were purchased.

Competitions – Allocation of “Buy One Get One Free” discount code

  • Alongside the free postal entry route (see below), you can also qualify for a Buy One Get One Free (also stated at BOGOF) ticket discount code.
  • All competitions will have an allocated amount of BOGOF ticket discount codes. The allocated amount of BOGOF ticket discount codes will be displayed within the competition details.
  • This discount code will be available for everyone to view in the subscribers email announcement of a bottle.
  • These codes will only be available to be used once per entrant for the stated competition and only for one free ticket. i.e if you purchase two tickets, you will still only receive one free if you have used the code in time.
  • You understand that these codes are on a first come-first served basis.
  • You understand that you have to purchase a ticket to use this code.
  • These codes will expire when they have been used per the stated amount.
  • These codes will expire before the live draw commences and Luxury & Rare Whisky will not be held responsible if the consumers fail to use this code and not claim the free tickets in time.
  • It is Luxury & Rare Whisky’s complete discretion as to how many BOGOF ticket codes, if any, there are per competition.
  • No correspondence will be permitted about BOGOF Ticket discount codes.

For Example:

There are 100 tickets total in X competition. 15 of these are allocated to be Free Tickets. There will be a Buy One Get One Free code in your subscriber email and/or you have seen it in the competition details itself on the website. This code will expire once it has been used 15 times, once per user, on a first-come, first-served basis.

Competitions – Free Postal Entry Route

  • There is no requirement to pay to enter any competition, as each competition has a free Entry route available. The availability of a free entry route to enter each competition means that the competition does not fall within the definition of a lottery under the Gambling Act 2005 and can be operated legally in Great Britain without any need for a licence.
  • This free postal Entry route is available by entering the competitions in the following way:
  • Select the competition you wish to enter to see the qualifying competition question
  • Send a postcard to

L&R Whisky

PO Box 9655

ISLE OF ISLAY

PA42 9AB

AND INCLUDE THE FOLLOWING

  • the name of the competition you wish to enter.
  • your full name and postal address.
  • your email address.
  • your date of birth.
  • your answer to the competition question.

It is important for you to note that:

  • postal entries are limited to one per person per competition.
  • postal entries are treated in the same way as paid entries and those who answer the competition question correctly have an equal chance of winning a prize.
  • postal Entries must be received before the closing date of the competition. Any free entries received after this date will not be entered into the draw.
  • if postal entries are received after the maximum number of entries for the competition, they will not be entered into the draw.
  • any postal entry not complying with the entry requirements will not be entered into the draw.

All entries must be submitted in English. By submitting a free entry to the competition, you are agreeing to be bound by these Terms and Conditions.

Competitions – Winner Selection

  • All entries will be randomly assigned a number starting at number 1. A draw will then be made using Google’s random number generator which will include all numbers entered and the number which is drawn will match an entrant’s ticket number. This will determine the competition winner.
  • If the number generator lands on a ticket number on which the answer is wrong, a new number will be generated.
  • The draw will take place live on our Facebook Page. If you wish to watch the live draw, you will need a Facebook account.
  • Winners will be chosen at random by Google’s random number generator.
  • The winners will be notified via email after each competition has ended and will have 14 days from notification to claim their prize.
  • If a winner does not claim their prize within this timeframe then Luxury & Rare Whisky reserve the right to withdraw prize entitlement.
  • It is the responsibility of the entrant to provide correct, up-to-date details within their online account when entering the prize promotion and acceptance of the prize.
  • Luxury & Rare Whisky cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or delivery of their prize. Ensure that you check your spam folder for emails, and that your billing & shipping details are kept up to date.
  • The number generated decision is final. No correspondence will be permitted.

Competitions – The Prize

  • There will be no cash or other alternative to the prize offered unless stated at point of sale.
  • If the bottle arrives and has been damaged in transit, the bottle will be returned to Luxury & Rare Whisky at your own cost within 7 days of delivery, and once received, Luxury & Rare Whisky will lodge an insurance claim on your behalf.
  • Prizes will only be shipped to an address within the UK.
  • No refunds will be offered if you entered from outside the UK and we cannot ship it to your address.
  • Prizes are not transferable.
  • Luxury & Rare Whisky will always offer free shipping including insurance.

Cash Prizes

  • Luxury & Rare Whisky Competitions Cash Alternative: Should a Winner not wish to take the 1st prize offered (excluding actual cash prizes), the Luxury & Rare Whisky Competitions Cash Alternative can be claimed. The Cash Alternative is 80% of the UK RRP of the Prizes as displayed on the website.

Refer A Friend

  • The refer-a-friend promotion is a 25% discount code to be sent to both the referrer (existing customer) and a 25% reward to be sent to the referee (the friend), after the successful first purchase from the referee, resulting in a successful referral.
  • Gift cards are excluded from the 25% coupon code.

Competitions – Your Winning Selfie

  • All winners have the opportunity to claim a £5 website voucher, in exchange for a photograph of themselves with their winning bottle.
  • You must email your photo to competitions@luxuryandrarewhisky within two weeks of receipt of your winning bottle.
  • Luxury & Rare Whisky Competitions may then use this photo on this website and on all social media platforms, including but not limited to Facebook and Instagram.
  • You understand that you will not receive the £5 website discount voucher if you are not happy for your photo to be used on any of the above social media platforms.
  • You understand that any photos emailed to competitions@luxuryandrarewhisky after two weeks of receipt, may still be used on the website and social media platforms, but no website voucher offered.
  • You understand that it is Luxury & Rare Whisky Competitions complete discretion with regards to giving out website discounts.
  • You understand that the website discount offered will only be available to use on a competition with tickets still available.
  • You understand that this code will expire after 1 month, and that it is no fault of Luxury & Rare Whisky Competitions if it is not used in time before expiring.

Loyalty Points

  • Each ticket purchased will earn you a certain amount of loyalty points, which will be stored in your online account for 365 days.
  • You understand that these points will expire after 365 days if not they are not redeemed for a coupon. It is no fault of Luxury & Rare Whisky Competitions if they are not redeemed in time before expiring.
  • Once redeemed, your coupon will be valid for 30 days. It is no fault of Luxury & Rare Whisky Competitions if this coupon is not redeemed in time before expiring.
  • It is Luxury & Rare Whisky’s complete discretion as to how many points, if any, there are per competition.
  • It is Luxury & Rare Whisky’s complete discretion to change the price to points ratio, and points to price ratio.

Refund Policy

  • No refund of the entry fee will be given in any event, including but not limited to;
    • If, following your entry into the competition, you subsequently find out that you are not eligible to enter the competition or claim the Prize
    • if, following your entry into the competition the eligibility criteria for entering the competition or claiming the Prize changes and you are no longer eligible; or
    • if you are disqualified from the competition by the Promoter for any reason.